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SMF 2.1 News Letter

Started by Ronald, Sep 24, 2019, 09:48 AM

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Ronald

Why will the News Letter not get sent out.. I made the news letter and tried at least 6 times to send, 6 times it failed..  The PM system works why not the news letter.

Dam they have play around with the forum for so many years, why can't they solve this one problem that is necessary..

Bigguy

I think there is still work being done on the mail in 2.1.
"It's the American dream....cause ya have to be asleep to believe it." - George Carlin

Ronald

Quote from: Bigguy on Sep 24, 2019, 01:55 PMI think there is still work being done on the mail in 2.1.

Been a long time working on it.. It must be a very intense coding for mail..

Bigguy

I'm not to sure. I did a search on GitHub for mail and it came up with a few hits so....
"It's the American dream....cause ya have to be asleep to believe it." - George Carlin

SychO

Make sure your mail settings are correct, try forcing the mail to be sent incase users have them actually turned off.

Ronald

Quote from: SychO on Sep 26, 2019, 06:16 PMMake sure your mail settings are correct, try forcing the mail to be sent incase users have them actually turned off.

The settings must be correct, 1st. time I made the announcement I was closing the forum, and clicked to send, "nothing'..2nd. time I did this all over again and clicked send, and this time it went through.

Then after being asked by a few members to stay open, I decided to send out a notive, well I must have tried at least 6 times, each time "nothing'

I notice a check box to see even if members didn't want the news letter..sure hope they can get this fixed, I know a lot of forums use this feature.

I also know I'm on a Beta testing at the same time, so sometimes things are different.

SychO

Are you using RC2 or the latest build from github?

Is there anything on the forum's error log ?

Is there anything on the server side error log ?

SychO

Is there anything in the mail queue ?

Ronald

Quote from: SychO on Sep 27, 2019, 05:37 AMAre you using RC2 or the latest build from github?

Is there anything on the forum's error log ?

Is there anything on the server side error log ?

2.1RC2 from the smf download.. I don't know much about github.

Don't see any errors on the server.

SychO

Would be great if you could ask your host if they know anything,

also what 'Mail type' are you using ?
and what happens when you try the 'Send Test' function under 'Mail' ?

we can't fix the issue if we don't have enough information to reproduce it.

Ronald

I am using domain email, the email does work, I get emails for pm messages, I get emails for new registrations.

Test email works..You cannot view this attachment.

1. You cannot view this attachment.
2. You cannot view this attachment.

Ronald

I just tried a test newsletter here are the results.

1. You cannot view this attachment.
2. You cannot view this attachment.
3. You cannot view this attachment.

The newsletter never did go through.


Ronald

I also wondering, if it is because the files still have coffeeti in them and database is still using the default email.

I ran the repair_setting and changed the forum name from one name to the other, along with the files.

SychO

What's your forum name ? Someone said that might be the issue

Ronald

Forum name is: seniorforums.ca

I have just contacted support to have the main name changed to seniorforums.ca

I have included a couple of screen shots for you to see what I meant when the directories and paths are still in the old forum name coffeeti.

Directories: You cannot view this attachment.

Cache&Paths: You cannot view this attachment.

Ronald

MORE:


QuoteHi there,
REF: Primary Domain
coffeetimeunlimited.com
If you want us to change your main domain name, only we can do it for you.

https://seniorforums.ca/?sslRedirect
I see this is active online...
you must please first remove the new domain name...or else we cannot change it to the main domain.
if it is added in your cPanel domain manager, please reply to this ticket when it is removed from your cpanel / and offline.

NOTE:
your main domain name will always point to your public_html folder this is the default setting for cpanel, and cannot be changed.
if we change your main domain name, you will have to change your scripts home urls, and FTP accounts and email addresses would also change.

I don't really understand this?

Skhilled

Ah! Now I get what is going on. You want the account of the hosting to have the main domain name changed. Yes, they must change it first, then you can run repair_settings.php to change the links/directories on your site.

I had assumed that you had put it in a subdirectory. If you had it there then, yes, you could just run repair_settings without any problems. Since it is in the parent directory and/or will be part of the account's listed domain then you must let them change it first.

Ronald

MORE:

cpanel doesn't allow you to change the main domain to a domain that already exists on the server.

Also, the main domain document root points to public_html, if you attempt to change the main domain to a domain that was added as an addon domain to its own document root, you will have to move the website to public_html.

With SMF, I do remember it has some static paths that need to be updated after such a move and could indeed potentially break your forum.

I do not recommend doing this change unless you know how to fix these issues.

Ronald

Steve it is in the main domains, see image: You cannot view this attachment.

Skhilled

Any site you put in the root /public_html folder will be controlled by whatever your account domain is. You can move the site to a subfolder without having to ask the hosting to change the main account domain. Then you can always redirect the main domain to where your site's subfolder resides. So, anyone trying to access coffeetime would send users to seniorforums.ca and of course, they could just use seniorforums.ca to access the new site.

This has the benefit so old users who may not be aware of the domain name change will automatically be redirected to seniorforums.ca. ;)

Personally, I believe your site should always be in a subfolder regardless. Theoricically, if a hacker takes over your forum they would normally only have access to that folder and it's subfolders unless everything on your server has the same login, user and pass. If your site resides in /public_html then they could possibly control all of the sites on the server.