Aug 17, 2019, 10:42 AM

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Stable SMF release ver.: 2.0.15


Delete Emails

Started by Ronald, Jun 27, 2019, 11:44 AM

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Ronald

I have one member, who has two old messages and can not delete them.

1 is from January 2017 and 1 is from January 2019

Tried everything they just will not delete..

Ideas or a way of deleting these.

Skhilled

How are they reading their emails...what software?

Bigguy

Is this in SMF...like PM's ??

Ronald

Quote from: Skhilled on Jun 28, 2019, 10:07 PMHow are they reading their emails...what software?

It's the pm system, the member has a notice for 2 pm's but there is nothing there, well the messages you can see the heading, but can't open them and can't delete them.

Ronald

Quote from: Bigguy on Jun 29, 2019, 07:20 AMIs this in SMF...like PM's ??

This is the SMF PM system..

Skhilled

Ah! The alerts again...

Ronald

@Skhilled  see images.

1. You cannot see attachments on this board.
2. You cannot see attachments on this board.
3. You cannot see attachments on this board.

There are 2 message in there but just the headers, can't open ot removed these.

Skhilled

Yes, that's what I meant. Looks like a bug of some kind. Possibly a permissions issue.

Ronald

Quote from: Skhilled on Jun 29, 2019, 03:43 PMYes, that's what I meant. Looks like a bug of some kind. Possibly a permissions issue.

He is the only one that has this..

Where would I begin to look for what permissions.

Skhilled

Is he in a special membergroup? If so, check those permissions. Admin -> Members -> Permissions.

You can also try turning off Notifications in his profile then back on and see if that helps.

Ronald

Quote from: Skhilled on Jun 29, 2019, 04:54 PMIs he in a special membergroup? If so, check those permissions. Admin -> Members -> Permissions.

You can also try turning off Notifications in his profile then back on and see if that helps.

Didn't work..

Skhilled

Probably a bug of sorts...